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234 articles · page 4 of 5
Salesforce, July 2,2025
How Executives Use AI For High-Stakes Work
Using AI in the C-suite helps you hone your strategic vision and signals to employees that AI use isn't optional, but expected. Here's how.
more → Salesforce, June 26,2025
Why Daily AI Use Is Fueling More Creative And Fulfilled Workers
Daily AI usage has surged by 233%, with 60% of desk workers now incorporating AI and 40% utilizing AI agents, according to Slack's latest Workforce Index.
more → Salesforce, June 25,2025
Credential Phishing: What It Is And How To Prevent It
Credential phishing is a specific kind of phishing cyberattack that is aimed at getting users to share their credentials (typically usernames and passwords) so that the attacker can steal and use them to gain unauthorized access to email accounts, business systems, and other secure resources.
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Salesforce, June 24,2025
The New Leadership Test: Master AI For Strategy, Model It For A Smarter Company
Using AI in the C-suite helps you hone your strategic vision and signals to employees that AI use isn't optional, but expected. Here's how.
more → Salesforce, June 24,2025
Phishing-Resistant Passwordless Best Practices: Read The Gartner Report
We hear a lot about the urgent need for phishing resistance, and to be sure, phishing does pose a significant threat-as recent attacks on Change Healthcare and Fidelity Investments demonstrate.
more → Salesforce, June 23,2025
AI Agents Are Rewriting Developer Processes - Here's What's Next
For years, 'shift left' has been the mantra for development teams: catch bugs early, test often, and fix fast.
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Salesforce, June 23,2025
How My Team Is Working With AI Agents - And Why You Should Too
What it really means to start working with AI - less about replacement, more about reimagining teamwork.
more → Salesforce, Friday, June 20th, 2025
From Silos To Synergy: Integration Unlocks Agentic AI's Potential
As enterprises increasingly deploy AI agents, a critical success factor has emerged: integration. In a recent Salesforce survey, 80% of businesses cited data integration as a major blocker to AI adoption.
more → Salesforce, Tuesday, June 17th, 2025
Why Agentic AI Is Gaining Traction Among Global Telecoms Looking To Reduce Churn And Reignite Growth
The global telecommunications industry is at an inflection point. Over the last five years, the world's largest communications companies have poured hundreds of billions of dollars into building out 5G networks.
more → Salesforce, Monday, June 16th, 2025
Salesforce Summer '25 Release: New Agentforce Capabilities And Product Enhancements To Create Richer Customer Experiences
Salesforce today unveiled the Summer '25 release, a comprehensive update designed to help businesses boost efficiency by integrating intelligent AI agents alongside human employees.
more → Salesforce, Wednesday, June 11th, 2025
How Salesforce Is Using Agentic AI To Turn Clicks Into Customers
Agentforce drives 40% faster lead qualification and 100,000+ AI-powered conversations on Salesforce.com - turning static site traffic into real business outcomes
more → Salesforce, Tuesday, June 10th, 2025
Low-Code, High Stakes: Why Security Can't Be An Afterthought For Customers Using Salesforce Industry Clouds (26:32)
Modern networking is being disrupted in the data center but user-facing networking has largely stagnated. Users are getting slightly faster connections but everything feels mostly the same.
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Salesforce, Friday, June 6th, 2025
Agentforce Makes It Easy To Experiment With And Expand Agentic AI Use
At Salesforce, we are leading the digital labor revolution, helping our customers reinvent their businesses and reach new levels of productivity and efficiency
more → Salesforce, Thursday, June 5th, 2025
How To Launch An Agentic AI Pilot In 10 Steps
A pilot lets you test an agent and address any challenges before rolling it out. Follow our 10-step plan to deployment.
more → Salesforce, Tuesday, June 3rd, 2025
7 Ways Agentic AI Pilots Get Stuck - And How To Move Ahead
More companies than ever are piloting AI agents, but many projects stall. Don't worry: We've got tips to help you get back on track to deployment.
more → Salesforce, Monday, June 2nd, 2025
How To Lead In The Age Of AI Agents
AI agent adoption is expected to jump 327% over the next two years.
more → Salesforce, Thursday, May 29th, 2025
AI's Human Impact: How Agentic Technology Is Reshaping Work
HR leaders plan to redeploy nearly a quarter of their workforce in the near future as AI agents - which are capable of resolving complex issues independently - take on more routine tasks. As a result, HR leaders expect a productivity boost of 30% per employee.
more → Salesforce, Wednesday, May 21st, 2025
Indeed Deploys Agentforce to Streamline Employer Onboarding with AI-Powered Support
Indeed Deploys Agentforce to Streamline Employer Onboarding with AI-Powered Support
more → Salesforce, Monday, May 19th, 2025
Salesforce Engages with Takeda to Bring Cutting-Edge AI-Powered Customer Experience Platform to Life Sciences Industry
Salesforce Engages with Takeda to Bring Cutting-Edge AI-Powered Customer Experience Platform to Life Sciences Industry
more → Salesforce, April 30,2025
REWE Group Chooses the Cloud to Transform Digitally with RISE with SAP
SAP SE announced that REWE Group has chosen the RISE with SAP journey to migrate its IT infrastructure to a cloud-based platform and modernize its IT processes across finance, accounting and human resources.
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Salesforce, Monday, February 17th, 2025
How To Increase Sales Effectively: Expert Strategies For 2025
Boosting your sales can drive significant revenue, paving the way for business expansion, innovation, and enhanced customer service.
more → techradar.pro, Wednesday, September 25th, 2024
Salesforce CEO: Get Ready For Agents - The Third Wave Of AI
Marc Benioff outlines Salesforce's AI future - with agents taking the fore
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theCUBE, Thursday, September 19th, 2024
Salesforce's Dreamforce: An Evolution In AI Data Cloud, And Platform Infrastructure
Salesforce is advancing its platform with AI-driven automation powered by AI agents, a robust Data Cloud, and Kubernetes infrastructure.
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Salesforce News, Wednesday, July 24th, 2024
Salesforce And Workday Form Strategic Partnership, Unveil New AI Employee Service Agent
Partnership will deliver a personalized, AI-powered assistant for employee service use cases such as onboarding, health benefits, and career development within Salesforce and Workday
more → CIO, Thursday, June 6th, 2024
Salesforce Updates Sales And Service Cloud With New Capabilities
The CRM software provider also said that the vector database inside Data Cloud is now generally available for enterprise use.
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Salesforce News, Thursday, April 25th, 2024
Salesforce Unveils Zero Copy Partner Network, An Ecosystem Committed To Secure, Bidirectional Zero Copy Integration With Salesforce Data Cloud
The Zero Copy Partner Network features initial partners Amazon Web Services (AWS), Databricks, Google Cloud, and Snowflake, and adds Microsoft, all committed to zero copy integrations with Salesforce that give customers a secure and cost-effective way to connect and take action on all of their data
more → Salesforce News, Monday, April 22nd, 2024
IHG Hotels & Resorts Aims To Boost Guest Loyalty With Salesforce
IHG Hotels & Resorts will become the first global hospitality company to standardize on Salesforce Loyalty Management
more → eWeek, Tuesday, April 9th, 2024
Salesforce And AI: How Salesforce's Einstein Transforms Sales
Explore how Salesforce uses AI to drive business growth and success in today's competitive landscape.
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The Futurum Group, Monday, March 25th, 2024
Salesforce Shows Next-Gen Contact Center Innovations At Enterprise Connect 2024
At Enterprise Connect 2024, Salesforce announced significant updates to its Service Cloud and contact center solutions, emphasizing a unified approach to integrating AI and data analytics
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Salesforce News, Friday, March 15th, 2024
25 Years Of Innovation: Sales Cloud EVP Reflects On Waves Of Change And Looks Ahead
An engineer by trade and a sales enthusiast by choice, Karkhanis, Salesforce's EVP & General Manager of Sales Cloud, is just as fired up about his team's product innovations as he is about the art of selling.
more → Salesforce News, Tuesday, March 12th, 2024
Salesforce Pro Suite Launches As An Enhanced All-In-One CRM Solution For Growing Businesses
Pro Suite helps small businesses get the most out of their CRM as they mature, combining marketing, sales, service, and commerce capabilities in one simple, out-of-the-box experience
more → Salesforce News, Wednesday, March 6th, 2024
Salesforce Launches Einstein 1 Studio: Low-Code AI Tools For Customizing Einstein Copilot And Embedding AI Into Any CRM App
Salesforce admins and developers can now build, customize, and embed AI across every Salesforce app and workflow, including Einstein Copilot
more → Salesforce News, Wednesday, March 6th, 2024
Turtle Bay Resort Redefines Personalized Hospitality With Salesforce's Einstein 1 Platform
Salesforce announced it is working with Turtle Bay Resort, the luxury vacation destination nestled on O'ahu's legendary North Shore, to help the resort augment service agents with AI and personalize the entire guest experience.
more → Salesforce News, Tuesday, February 27th, 2024
Salesforce's Einstein Copilot Is Here: The Conversational AI Assistant For CRM That Delivers Trusted AI Responses Grounded With Your Company Data
Einstein Copilot delivers trusted responses because it's grounded in your company's unique data and metadata, enabling it to deeply understand your business and customer relationships
more → Salesforce News, Thursday, February 15th, 2024
Salesforce Announces Clean Energy Program Management To Help Utilities Build A Sustainable Future
Salesforce introduced Clean Energy Program Management for Energy & Utilities Cloud. This new solution streamlines the launch, management, and oversight of energy efficiency, conservation, electrification, and EV charging programs to help electric, gas, and water utilities increase customer participation in clean energy programs.
more → Salesforce News, Wednesday, February 14th, 2024
Salesforce Launches Trusted Generative AI For Customers In Slack
AI-powered search, channel recaps, and thread summaries surface and prioritize what employees need to know so they can stay on top of their work day
more → CIO, Thursday, February 8th, 2024
Salesforce's Einstein 1 Platform To Get New Prompt-Engineering Features
The two new features, still in the research phase, are expected to help developers do prompt engineering faster, thereby speeding up the development of generative AI applications.
more → VentureBeat, Monday, December 18,2023
Salesforce Strengthens Play With Vector Database Support, Enhanced Einstein Copilot
Salesforce is strengthening its AI offering with new support and functionality.
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Salesforce News, Thursday, October 26,2023
Salesforce Named A Leader In The 2023 Gartner Magic Quadrant For Multichannel Marketing Hubs
For the sixth consecutive year, Salesforce has been recognized as a Leader in the 2023 Gartner Magic Quadrant for Multichannel Marketing Hubs.
more → Salesforce News, Monday, October 23,2023
Salesforce Announces Life Sciences Cloud, Bringing the World's #1 AI CRM to Pharma and MedTech Organizations
Salesforce announced Life Sciences Cloud, a trusted, secure platform for pharmaceutical (pharma) and medical technology (medtech) organizations to help them speed up drug and device development, enlist and retain patients across the clinical trial journey, and leverage AI to deliver personalized experiences to customers.
more → Salesforce News, Friday, October 20,2023
Salesforce Recognized As A Leader In The 2023 Gartner Magic Quadrant For Sales Force Automation Platforms
Salesforce has been recognized as a Leader in the 2023 Gartner Magic Quadrant for Sales Force Automation Platforms for the 17th consecutive year. Significance: Powered by trusted AI and data, Salesforce's Sales Cloud delivers millions of AI-powered sales recommendations and insights to companies of all sizes across industries, helping them close deals and drive revenue faster.
more → Search Customer Experience, Friday, October 13,2023
Salesforce
Salesforce Inc. is a cloud computing and social enterprise software-as-a-service (SaaS) provider based in San Francisco. Founded in March 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff and Frank Dominguez, the company started off as a customer relationship management (CRM) platform vendor.
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Salesforce News, Thursday, September 28,2023
Salesforce, Ferrovial, and NTT DATA Expand Partnership to Digitally Transform Sustainable Infrastructure
Global infrastructure operator Ferrovial and technology consultancy NTT DATA have doubled down on their partnership with Salesforce to develop the next generation of sustainable infrastructure technology.
more → Salesforce News, Thursday, September 28,2023
New Salesforce Report Reveals How Asia Pacific Ai Readiness Will Impact Deployment Of Generative AI
Salesforce today released the 2023 Asia Pacific AI Readiness Index, and it shows a growing divide between economies based on their readiness to adopt the technology.
more → Salesforce News, Thursday, September 28,2023
How Salesforce's Data Cloud Drives The Next Generation Of AI-Powered Enterprise Apps
As a high school student in Silicon Valley in the late 1970s, Fisher teamed up with Benioff to develop software games for Apple and Atari computers. The two parted ways when Fisher went to Stanford to study computer science and Benioff went to the University of Southern California to study business.
more → Salesforce News, Tuesday, September 12,2023
Salesforce Announces The New Einstein 1 Platform - Driving Productivity And Trusted Customer Experiences Powered By Data, AI, And CRM
New Einstein 1 Data Cloud is now natively integrated with the Einstein 1 Platform, so customers can connect any data to create a unified profile of their customer, and infuse AI, automation, and analytics into every customer experience
more → Salesforce News, Tuesday, September 12,2023
Salesforce And Google Expand Partnership To Deliver A New Era Of Business Productivity Powered By Generative AI
Integration of Salesforce and Google Workspace generative AI assistants will let customers securely work across platforms to generate customized content in Google Workspace, and update records and trigger workflows in Salesforce
more → Salesforce News, Monday, September 11,2023
Salesforce Gives $20M To Education, Expanding Pathways Into Tech And AI Careers
New grants will benefit high schools and middle schools in cities across the United States; Additional grantees include nonprofits in the U.S., France, Germany, and the UK that are training students for future careers
more → Salesforce News, Thursday, September 7,2023
New AI Usage Data Shows Who's Using AI - and Uncovers a Population of 'Super-Users'
Nearly half of the general population uses generative AI, and over one-third of them use it every single day; Fifty-two percent of generative AI users say their usage is increasing, while half of the population has never tried it
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