TechCrunch, Saturday, July 8,2023
Keeping up with an industry as fast-moving as AI is a tall order. So until an AI can do it for you, here's a handy roundup of recent stories in the world of machine learning, along with notable research and experiments we didn't cover on their own. more →
This session explores why observability is emerging as a foundational capability for trustworthy AI. Rather than focusing solely on infrastructure health, modern observability provides the transparency and context needed to understand how AI systems behave, why they produce specific outcomes, and whether they continue to perform as intended over time. more →
ComputerWorld, Friday, July 7,2023
Worldwide spending on public cloud services reached $545.8 billion in 2022, new data from IDC says. more →
Techradar, Thursday, July 6,2023
Businesses just need to nail these simple steps more →
techradar.pro, Friday, July 7,2023
Nearly half of global cloud revenue comes from SaaS more →
HPCWire, Wednesday, July 5,2023
According to the International Data Corporation (IDC) Worldwide Quarterly Enterprise Infrastructure Tracker: Buyer and Cloud Deployment, spending on compute and storage infrastructure products for cloud deployments, including dedicated and shared IT environments, increased 14.9% year over year in the first quarter of 2023 (1Q23) to $21.5 billion. more →
Gestalt IT, Tuesday, July 4,2023
In the world of hybrid multi-cloud, security is a tough proposition. Unlike a physical network that is fairly observable and therefore, easy to secure, a cloud network is opaque, and that makes security tricky, and difficult to execute. Without full knowledge of what's out there, security is elusive. more →
Enterprise Storage Forum, Thursday, July 6,2023
The simple definition of cloud repatriation is the process of moving workloads-any application, service, or capability that consumes resources or memory-from the cloud back in-house to or on-premises systems. For some organizations, this means moving a single workload or a portion of their overall workload out of the public cloud. more →
ManagedMethods, Thursday, July 6,2023
Cybersecurity threats are a constant problem in today's digital world. But, for the U.S. school system, it's an especially serious concern. more →
Truefort, Thursday, July 6,2023
Why every organization should be concerned about insider risk cybersecurity and what we can do about it more →
TrustCloud, Friday, July 7,2023
SOC 2 (Service Organization Control 2) provides a framework for assessing and reporting on the security, availability, processing integrity, confidentiality, and privacy of systems and data of service organizations. It was developed by the American Institute of Certified Public Accountants (AICPA) to address the need for consistent and comprehensive security and privacy controls in service organizations. more →
In this webinar, Join the discussion with AWS and trace the arc and look at what changes when modernization stops being a project with a finish line and becomes something that runs continuously across your estate. Technical debt, security gaps, and agent-readiness get measured on an ongoing basis. Validated change land as pull requests, not recommendations. more →
NETWORKComputing, Monday, July 3,2023
The key to cellular providers moving quickly to market with network slicing is by leveraging SD-WAN intelligence on 5G enterprise routers. more →
Gestalt IT, Friday, July 7,2023
In this Gestalt IT Tech Talk, Stephen Foskett and Ethan Banks delve into the intricacies of network automation and the evolving landscape of the unified infrastructure stack. more →
The Register, Monday, July 3,2023
The original bus network continues to run rings around all its rivals more →
Agentic AI has changed attacks for both adversaries and defenders, but AI has not changed the fundamentals of security. Triage is not the end goal for defenders; prevention is. This means hyperfast AI-powered triage is still not a solution, just one more (very necessary) tool. more →
Search Customer Experience, Monday, July 3,2023
Despite ChatGPT's customer service benefits, organizations must understand the technology's risks, such as fabricated information, bias and security concerns. more →
G2, Monday, July 3,2023
Call center infrastructure (CCI), also known as contact center infrastructure, provides solutions required to establish and operate a call center. CCI software helps businesses create an efficient call or contact center to help them stay connected with their customers. CCI is most commonly used by customer-facing teams to manage inbound and outbound communications, but it also includes features for managing operations or back-office tasks like workflow management, employee monitoring, and measuring productivity. more →
Ringostat, Monday, July 3,2023
72% of customers go to another company if they face a negative experience. Poor phone service plays a significant role here. That's why more and more digital solutions for call centers appear every year. Although robots will not replace all consultants soon, technology can already reduce the influence of the human factor to zero. Ringostat has prepared an overview of the opportunities that businesses should take note of. more →
ProProfs, Monday, July 3,2023
From the first telephone call made by Alexander Graham Bell in 1876 to the billions of phone calls that connect people every day, we've come a long way. However, not all phone conversations are a pleasant exchange of thoughts. Remember when you tried dialing a customer care number only to experience a painful never-ending hold time and a disinterested agent who would read his script in an almost robotic tone? more →
Call Center Times, Monday, July 3,2023
Leadership is at the core of Apex Call Center. CEO and founder Mike Monti maintained that his leadership is key to the company's success. He is now an official member of the Forbes Business Council, and his client-centered vision for the company is continuously threading new heights. more →
AnswerNet, Monday, July 3,2023
History has been good for this business service. What started in the early 1900s has provided the foundation for ongoing business success. We are talking about the call center even though the term 'call center' wasn't used until later in the century. more →
InfoQ, Monday, July 3,2023
This week's Java roundup for June 26th, 2023, features news from JDK 22, JDK 21, point releases and release candidates for Spring Cloud, Spring Shell, GlassFish, Micronaut, Quarkus, Open Liberty, Hibernate ORM, Hibernate Search, Apache Groovy, Apache Camel, Maven, JHipster Lite, JReleaser, JobRunr, RefactorFirst, OpenXava, Resilience4j, Failsafe, Yupiik Fusion and Gradle. more →
This webinar is a dialogue between BMC and AWS that sits at the center of how enterprises are navigating this challenge, drawing on real patterns they are seeing across shared customers today. more →
AWS News, Friday, July 7,2023
AWS announced that Siam Cement Group (SCG), a leading business conglomerate in ASEAN, innovating cement building materials, chemicals, and packaging, has selected AWS as its preferred cloud provider to accelerate its digital transformation. more →
Couchbase Catalyst 2026 is the first Couchbase customer conference: three days where technology leaders, architects, and the engineers building on Couchbase meet to advance next-generation data solutions for the Agent Era. more →
Cisco News, Thursday, July 6,2023
As manufacturers digitize operations, they're connecting more industrial assets and using more software to run their factories. A reliable, efficient network on the plant floor is essential more →
Cisco News, Tuesday, July 4,2023
In my first blog, we discussed the reasons why smart buildings are a rapidly growing market and a critical piece of our transition to a lower-carbon future. In this second blog of our series, I will share with you the top 10 questions you should consider and address when looking into implementing solutions to digitize your building. more →
Red Hat News, Monday, July 3,2023
Network infrastructures growth in scale and complexity pose the need for modern enterprise automation solutions such as Red Hat Ansible Automation Platform, to cover multi-domain and multi-vendor architectures including standalone and SDN (Software Defined Network) solutions. more →
Red Hat News, Friday, July 7,2023
We all want to do the right thing. We all want the best outcome. Which means, we all need to abide by best practice, right? When it comes to a legacy enterprise environment, this might not always be correct. Sometimes even when a team makes a technically sound decision and moves forward, they can run into problems. This is because the best technology fit might not be determined on technical merit alone. Organizational fit must also be considered. more →
Red Hat News, Friday, July 7,2023
The Friday Five is a weekly Red Hat blog post with 5 of the week's top news items and ideas from or about Red Hat and the technology industry. Consider it your weekly digest of things that caught our eye. more →
Red Hat News, Thursday, July 6,2023
At Red Hat Summit 2023, we announced our intention to provide an easy way to migrate from CentOS Linux to Red Hat Enterprise Linux (RHEL). Today, we are pleased to announce the general availability of Red Hat Enterprise Linux 7 for Third-Party Linux Migration in the AWS Marketplace to support this commitment. more →
Red Hat News, Wednesday, July 5,2023
Fascinating changes are happening in the automotive industry. Car manufacturers are moving away from discrete Electronic Control Units (ECUs) in favor of consolidating computing resources into bigger, high-performance computers. The move to a more dynamic system that enables software-defined vehicles (SDVs) is bringing two formerly separate worlds together: automotive and the datacenter-centric IT industry. more →
The conference centers on helping IT and cybersecurity leaders transition from reactive concern to proactive planning regarding quantum threats. more →
