This WeekHome →Calendar →Back Issues/Search →Archive →RSS →Subscribe →

Volume 321, Issue 1 · 2024-12-02 – 2024-12-08 · Popular →

Tuesday’s Briefing · December 10

Techstrong.ai, Tuesday, December 3rd, 2024

They Already Work Side-By-Side With AI

'Since ChatGPT came out in late 2023, I signed up for it,' Bustos, 39, a publicist based in Buenos Aires, said in an interview, explaining his chummy relationship with a digital co-worker. 'I was known as the guy with the 'AI friend' at the time. more →

They Already Work Side-By-Side With AI

ET Insights, Wednesday, December 4th, 2024

Debunking The Future Of AI: Is Your Business Ready To Lead?

AI is no longer a distant promise; it's restructuring the business landscape as we speak. With a projected $10T+ impact on the Global Economy by 2030, AI is an unfathomable driving force of the new business era. Industries are being re-clustered, retailers are optimizing pricing, logistics companies are cutting emissions, and biotech firms are accelerating drug discovery, all gracias to AI more →

Debunking The Future Of AI: Is Your Business Ready To Lead?

Attorney At Law Magazine, Saturday, December 7th, 2024

The Ethical Ambiguity Of AI In Legal Practice

H.G. Wells once wrote, 'Adapt or perish, now as ever, is nature's inexorable imperative.' This statement rings especially true for the legal field right now. more →

The Ethical Ambiguity Of AI In Legal Practice

AiTHORITY, Monday, December 2nd, 2024

The Future Is Enterprise AI: Welcome To Workplace 5.0

Generative AI (gen AI) isn't just a tech trend; it's reshaping industries at every level. From personalizing shopping experiences to enhancing fraud detection in finance, we're beginning to see its transformative potential. But what's next? Enter enterprise AI. more →

The Future Is Enterprise AI: Welcome To Workplace 5.0

InformationWeek, Tuesday, December 3rd, 2024

CISOs In 2025: Evolution Of A High-Profile Role

Over the past decade, the chief information security role has evolved from being a supporting position under the CIO or chief risk officer to a core member of the executive team. more →

CISOs In 2025: Evolution Of A High-Profile Role

DARKReading, Monday, December 2nd, 2024

Does Your Company Need A Virtual CISO?

With cybersecurity talent hard to come by and companies increasingly looking for guidance and best practices, virtual and fractional chief information security officers can make a lot of sense. more →

Does Your Company Need A Virtual CISO?

ComputerWeekly, Wednesday, December 4th, 2024

The Most Pressing Challenges For CISOs And Cyber Security Teams

From Covid-19 to war in Ukraine, SolarWinds Sunburst, Kaseya, Log4j, MOVEit and more, the past five years brought cyber to mainstream attention, but what comes next? The Computer Weekly Security Think Tank looks ahead to the second half of the 2020s more →

The Most Pressing Challenges For CISOs And Cyber Security Teams

Gestalt IT, Wednesday, December 4th, 2024

Pat Gelsinger Retires From Intel - The Gestalt IT Rundown

The biggest news of the holiday weekend dropped on Monday. Pat Gelsinger has retired from Intel, effective immediately. David Zinsner, CFO, and Michelle Johnston Holthaus, newly named CEO of the Intel Product subunit, have been named as Co-CEOs while the board searches for a permanent member. more →

Pat Gelsinger Retires From Intel - The Gestalt IT Rundown

Gestalt IT, Tuesday, December 3rd, 2024

There's A Gulf Between Storage And AI

There is a significant gap between storage companies and their ability to effectively support AI infrastructure. In this episode of the Tech Field Day podcast, recorded during the AI Data Infrastructure Field Day 1 in Santa Clara, host Stephen Foskett and guests Kurtis Kemple, Brian Booden, and Rohan Puri explore the evolving relationship between storage and AI. more →

There's A Gulf Between Storage And AI

The Register, Friday, December 6th, 2024

Telco Security Is A Dumpster Fire And Everyone's Getting Burned

Here's a front-page headline you won't see these days: CHINA'S SPIES ARE TAPPING OUR PHONES. Not that they're not - they are - but, like the environment, there's so much cybersecurity horror in the media that, yes, of course they are. And? more →

Telco Security Is A Dumpster Fire And Everyone's Getting Burned

RCRWirelessNews, Friday, December 6th, 2024

The Evolution of O-RAN RIC

The O-RAN Alliance was developed to drive advancements in RAN by separating the management and control plane from the user data processing plane more →

The Evolution of O-RAN RIC

Call Center Times, Monday, December 2nd, 2024

How To Accelerate And De-Risk AI-Automated CX

Savvy business leaders know that timing is everything when making changes to call center processes. AI integration is no different. Implement too hastily and run the risk of poor execution that negatively impacts customer experience (CX). Implement too late, and you've fallen behind your competitors. more →

How To Accelerate And De-Risk AI-Automated CX

Call Center Times, Monday, December 2nd, 2024

Why Contact Center Metrics Have Changed To Center The Customer

Metrics have always been an incredibly important part of every contact center. Without them, there is no way to conduct quality assurance or evaluate the performance of your agents. But in recent years, the key metrics used to measure and judge the success and effectiveness of a call center have changed. Here, we're outlining how and why. more →

Why Contact Center Metrics Have Changed To Center The Customer

Call Center Times, Monday, December 2nd, 2024

BPOs: Embrace Digital Customer Service To Survive And Thrive

Almost as long as there have been call centers, there have also been Business Process Outsourcers (BPOs)--contract companies that deliver those services for companies hoping for simpler operations, lower fixed costs, and better customer outcomes. more →

BPOs: Embrace Digital Customer Service To Survive And Thrive

Red Hat News, Thursday, December 5th, 2024

A Year Of Telco Transformation: Reflections On 2024 And Looking Ahead To 2025

As 2024 winds down, it's a perfect time to reflect on the transformations we've witnessed in the telecommunications industry and how they're shaping what's to come in 2025. This year has been one of collaboration, innovation and navigating new challenges together-qualities that define telco's ongoing evolution. more →

A Year Of Telco Transformation: Reflections On 2024 And Looking Ahead To 2025

Red Hat News, Friday, December 6th, 2024

Friday Five - December 6, 2024

The Friday Five is a weekly Red Hat blog post with 5 of the week's top news items and ideas from or about Red Hat and the technology industry. Consider it your we ekly digest of things that caught our eye. more →

Friday Five - December 6, 2024