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Volume 304, Issue 3 · 2023-07-17 – 2023-07-23 · Popular →

Wednesday’s Briefing · July 26

Gestalt IT, Monday, July 17,2023

Edge Hardware Beyond the NUC with Julian Chesterfield of Sunlight

Although we use Intel's NUC as a shorthand for the type of hardware deployed at the far edge, this recently-cancelled platform isn't all there is. This episode of Utilizing Edge looks beyond the NUC, to platforms from Lenovo, Nvidia, and more, with Julian Chesterfield of Sunlight, Andrew Green, and Stephen Foskett. more →

Edge Hardware Beyond the NUC with Julian Chesterfield of Sunlight

Gestalt IT, Friday, July 21,2023

Meet Field Day Delegate - Roy Chua, Founder And Principal At Avidthink

In this interview, Tom Hollingsworth welcomes Roy Chua, the founder and Principal at AvidThink, as one of our newest Tech Field Day delegates. Roy shares his background starting as a network software engineer, moving into product management, and eventually transitioning into the analyst space. more →

Meet Field Day Delegate - Roy Chua, Founder And Principal At Avidthink

Gestalt IT, Wednesday, July 19,2023

NVIDIA And Lambda Labs Team Up

Nvidia accelerates its venture capital investments in cloud and AI software startups, taking an equity stake in Lambda Labs, a competitor to Amazon Web Services. more →

NVIDIA And Lambda Labs Team Up

Gestalt IT, Wednesday, July 19,2023

Ramping Up Multicloud Visibility With Cisco Multicloud Defense

Enterprises have stepped into a new dimension where business happens digitally, and the mantra for success is multi-cloud. Already a slew of companies has migrated their workloads to several different cloud providers to leverage the best-of-class cloud amenities, and others are en route to tap into the magical multi-cloud efficiency. more →

Ramping Up Multicloud Visibility With Cisco Multicloud Defense

DARKReading, Wednesday, July 19,2023

3 Ways AI Could Improve Authentication

As companies navigate how to protect themselves from the onslaught of increasingly sophisticated fraud threats, artificial intelligence will be a critical piece of next-gen authentication. more →

3 Ways AI Could Improve Authentication

Enzoic, Wednesday, July 19,2023

A Guide To GDPR Compliance

As we become more connected in the digital age, data security becomes increasingly critical. For organizations around the world, the responsibility of protecting data has become a paramount concern, particularly when this data pertains to EU citizens. more →

A Guide To GDPR Compliance

ITProToday, Wednesday, July 19,2023

Cybersecurity In 2023: Top Stories (So Far)

In the first half of 2023, cybersecurity practices faced new challenges amid the meteoric rise of AI. Here's a midyear roundup of our most-read articles about cybersecurity. more →

Cybersecurity In 2023: Top Stories (So Far)

axiad, Friday, July 21,2023

Moving To Passwordless Authentication

A recent Axiad/ESG survey found that 82% of respondents indicate that moving to passwordless authentication is a top-5 priority. This shows organizations understand how critical passwordless authentication is today, but many are getting hung up on how to get there. more →

Moving To Passwordless Authentication

Datamation, Friday, July 21,2023

Structured Data: Examples, Sources, And How It Works

Data falls into two categories: structured and unstructured. Structured data is a type of information that has been organized in a way that makes it easily searchable and readable by data analysis tools, while unstructured data includes content like videos, emails, and images-data with no internal identifier to help search functions recognize it. Your business likely deals with both types of data. This article looks closely at structured data, which is the backbone of data analysis. more →

Structured Data: Examples, Sources, And How It Works

Futurecio, Monday, July 17,2023

On-Premise Data Centres - Down But Not Out

Ten years ago, enterprises spent over US$80 billion per year on IT hardware and software for their own data centres, while well under US$10 billion on nascent cloud infrastructure services. Fast forward to the present day and spending on data centre hardware and software has only grown by an average of 2% per year, while spending on cloud services has ballooned, growing by an average of 42% per year to reach US$227 billion in 2022. more →

On-Premise Data Centres - Down But Not Out

diginomica, Wednesday, July 19,2023

Generative AI, Meet The Contact Center - The Latest Silver Bullet To Kill Off The Traditional Operating Model?

There are plenty of conversations about using generative AI in marketing and sales, but what about customer experience? Yes, the chatbot experience exists, but that's just one way to leverage generative AI. I spoke with twol experienced tech leaders to better understand the opportunities in areas such as customer support, the contact center, and digital customer success. more →

Generative AI, Meet The Contact Center - The Latest Silver Bullet To Kill Off The Traditional Operating Model?

Destination CRM, Tuesday, July 18,2023

The Evolving Landscape Of Contact Centers: Embracing Technology And Empowering Employees

Over the past decade, contact centers across the globe have experienced a whirlwind of transformations to adapt to customers' changing needs. New tools for leaders, including improvements in technologies like artificial intelligence, and talent management transformations, with agents continuing to work from home, have altered the landscape for both contact centers and their customers. more →

The Evolving Landscape Of Contact Centers: Embracing Technology And Empowering Employees

Fagen Wasanni, Wednesday, July 19,2023

Training My Replacement: The Battle Between Call Center Workers And AI

Chatbots and other forms of artificial intelligence (A.I.) have long been seen as a looming threat to many jobs. However, for some workers, that threat is already a reality. Ylonda Sherrod, a customer service representative at AT&T's call center in Ocean Springs, Mississippi, is one such worker who has experienced the impact of A.I. more →

Training My Replacement: The Battle Between Call Center Workers And AI

Upcoming Event · Wed, Sep 30 · 11:00am

AI Is Ready. Is Your Data?

Justin Yan will bring a customer-inspired scenario to life through a demonstration - covering ETL pipeline construction, large-scale pipeline operations, and automated governance enforcement using AI agents. Participants are encouraged to question the approach and compare it against their own data challenges. This is not a conversation about doing the same work a little faster. It is a conversation about how the way enterprises deliver data is about to fundamentally change. more →

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AI Is Ready. Is Your Data? (Sept. 30th)

CXOtoday.com, Friday, July 21,2023

Essential Skills For HR Professionals In SaaS-Based IT Industry

Introduction: HR professionals in the Saas-based IT industry require a distinct skill set to navigate its challenges and contribute to organizational success. This article highlights the key skills needed for HR professionals in this dynamic field. more →

Essential Skills For HR Professionals In SaaS-Based IT Industry

Fortinet News, Thursday, July 20,2023

Large U.S. Construction Services Company Consolidates Its Network And Increases Visibility With The Fortinet Secure SD-WAN Solution

Businesses in the U.S. construction industry often manage large mobile workforces that are hosted across a sprawling network of field offices and other locations. As a result, businesses in this sector can face significant networking and cybersecurity challenges, not least in managing complex architectures and gaining visibility into their networks. Given that the industry is one of the most at risk of cyberattack, these challenges can place construction firms at significant risk. more →

Large U.S. Construction Services Company Consolidates Its Network And Increases Visibility With The Fortinet Secure SD-WAN Solution

Fortinet News, Friday, July 21,2023

Ransomware Roundup - Cl0P

On a bi-weekly basis, FortiGuard Labs gathers data on ransomware variants of interest that have been gaining traction within our datasets and the OSINT community. The Ransomware Roundup report aims to provide readers with brief insights into the evolving ransomware landscape and the Fortinet solutions that protect against those variants. more →

Ransomware Roundup - Cl0P

Fortinet News, Monday, July 17,2023

Threat Trends: Threat Actors Add .Zip Domains To Their Phishing Arsenals

Phishing has been a digital thorn in the side of cybersecurity for over a decade. These unsolicited, cleverly masked requests are the wolf in sheep's clothing of the digital world. They are always looming, waiting for some unsuspecting employee to click on a malicious link or attachment that can send your company into a crisis. more →

Threat Trends: Threat Actors Add .Zip Domains To Their Phishing Arsenals

Microsoft News, Wednesday, July 19,2023

Announcing General Availability Of Azure Data Manager For Energy

Microsoft partners with the energy industry in the global transition to a more secure, equitable, and sustainable future. To support this transformative journey, we're pleased to announce the general availability of Azure Data Manager for Energy. more →

Announcing General Availability Of Azure Data Manager For Energy

Microsoft News, Tuesday, July 18,2023

Carnival Corporation Sails To The Edge By Tracking Oceans Of Data

Imagine a company with 92 branch offices operating on all seven continents. Now picture that company coordinating a cascade of business functions every hour across that far-flung network - from training and paying 160,000 team members to keeping about 300,000 customers safe. more →

Carnival Corporation Sails To The Edge By Tracking Oceans Of Data

Microsoft News, Tuesday, July 18,2023

Microsoft Inspire 2023

Check out the best of the event and catch up on sessions you may have missed to uncover even more ways that Microsoft AI-including Copilot-can help you create differentiated solutions, drive customer success together, and fuel your business growth and profitability. more →

Microsoft Inspire 2023

Microsoft News, Friday, July 21,2023

Our Commitments To Advance Safe, Secure, And Trustworthy AI

Microsoft is announcing its support for new voluntary commitments crafted by the Biden-Harris administration to help ensure that advanced AI systems are safe, secure, and trustworthy. By endorsing all of the voluntary commitments presented by President Biden and independently committing to several others that support these critical goals, Microsoft is expanding its safe and responsible AI practices, working alongside other industry leaders. more →

Our Commitments To Advance Safe, Secure, And Trustworthy AI

Veeam News, Thursday, July 20,2023

What Are Immutable Backups?

To keep businesses running, a secure backup is a priority for the best data protection strategy. Data Security, one of Veeam's core pillars for data protection, focuses on data accessibility and backup immutability. more →

What Are Immutable Backups?