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Volume 305, Issue 2 · 2023-08-07 – 2023-08-13 · Popular →

Thursday’s Briefing · August 17

TechZone360, Tuesday, August 8,2023

Complete Guide To Cloud Cost Optimization

Cloud Cost Optimization is the process of reducing your overall cloud spend by identifying mismanaged resources, eliminating waste, reserving capacity for higher discounts, and right-sizing computing services to scale. The goal is to manage your cloud usage while maximizing the value of your spend on cloud services. more →

Complete Guide To Cloud Cost Optimization

appviewx, Friday, August 11,2023

7 Machine Identity Management Best Practices For Strengthening API Security

As organizations continue to adopt digital transformation, the reliance on Application Programming Interfaces (APIs) has grown exponentially. APIs play a pivotal role in enabling seamless communication between different systems and facilitating data exchange, making them essential components of modern software architecture. more →

7 Machine Identity Management Best Practices For Strengthening API Security

GrammaTech, Monday, August 7,2023

The Power of Post-Production SBOMs

The use cases and lifecycle of Software Bills of Materials (SBOM) are starting to coalesce as software organizations begin making them working artifacts. more →

The Power of Post-Production SBOMs

g2.com, Tuesday, August 8,2023

Best Contact Center Workforce Software

Contact center workforce software enables companies to manage their call center employees' schedules, activities, and performance. In businesses where call center responsiveness to incoming calls is critical, contact center workforce software helps businesses run the line of business efficiently. more →

Best Contact Center Workforce Software

Quick Sprout, Tuesday, August 8,2023

Compare The Best Call Center Services

Call centers are essential for helping medium and large businesses manage communication with customers. But trying to organize an in-house call center can be costly and labor-intensive, especially if your company has limited resources. more →

Compare The Best Call Center Services

IR, Tuesday, August 8,2023

Improving Customer Experience With Contact Center Analytics

Contact centers (sometimes referred to as call centers) sit at the core of most successful businesses. Today's contact center technology is powerful and complex, utilizing a broad range of evolving technologies for the web, Interactive Voice Response (IVR) and other channels that must work in concordance to deliver a seamless omnichannel customer journey. more →

Improving Customer Experience With Contact Center Analytics

AIMultiple, Tuesday, August 8,2023

Top 10 Tools For Contact Center Automation In 2023

As one of the rare departments doing both front office customer interaction and back office work, contact centers are crucial in B2C and B2B functions. And because business leaders are aware of contact centers' importance, they are investing to improve them. more →

Top 10 Tools For Contact Center Automation In 2023

Security Boulevard, Thursday, August 10,2023

Protecting IoT: Addressing Connected Device Security

The internet-of-things (IoT) has given us a digitized network of devices and systems that all use the internet to communicate. From the smartphone in your hand to the laptop on your desk and even the industrial equipment you may see on the road, IoT has transformed how most of us lead our professional and personal lives. more →

Protecting IoT: Addressing Connected Device Security

Citrix News, Wednesday, August 9,2023

Bringing The Power Of Citrix Autoscale To On-Premises

We are excited to announce the availability of Citrix Autoscale for Citrix Virtual Apps and Desktops (CVAD) for on-premises customers. Our Autoscale power management solution enables customers to strike the right balance between delivering a great end-user experience and optimizing costs. more →

Bringing The Power Of Citrix Autoscale To On-Premises

Citrix News, Monday, August 7,2023

The Successful 2023 Collaboration Of Citrix And Google: An Inside Look

In the current era of hybrid work, businesses are constantly looking to optimize operational costs while addressing challenges such as increased cybersecurity risks and loss of control over IT governance. Amid these concerns, finding suitable business solutions that meet specific requirements and enhance the employee experience can be quite overwhelming. more →

The Successful 2023 Collaboration Of Citrix And Google: An Inside Look

Fortinet News, Thursday, August 10,2023

Fortinet: The Pioneer Of Universal ZTNA

Universal ZTNA (zero-trust network access) is a hot topic in the security industry right now. Gartner just released the 2023 Hype Cycle for Zero Trust Networking, and Universal ZTNA is positioned on the Innovation Trigger slope as it ascends toward the Peak of Inflated Expectations. more →

Fortinet: The Pioneer Of Universal ZTNA

Fortinet News, Monday, August 7,2023

Key Findings From The 1H 2023 Fortiguard Labs Threat Report

In our 1H 2023 Threat Landscape Report, we examine the cyberthreat landscape over the year's first half to identify trends and share insights with security professionals, enabling them to enhance their security strategies and better prioritize patching efforts. more →

Key Findings From The 1H 2023 Fortiguard Labs Threat Report