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Volume 325, Issue 1 · 2025-03-31 – 2025-04-06 · Popular →

Tuesday’s Briefing · April 8

AiTHORITY, Wednesday, April 2nd, 2025

The CFO's Expanding Role in an AI-Powered World

Chief Financial Officers have long been stewards of financial risk management, responsible for keeping the budget in check and enterprises on track. While that aspect of the job hasn't changed for decades, there's a new force fundamentally reshaping how businesses manage their data and finances - Artificial Intelligence. more →

The CFO's Expanding Role in an AI-Powered World

IDC, Thursday, April 3rd, 2025

Three Methods For Channeling Shadow IT's Energy

Shadow IT, or black IT, is a reality in most organizations today. The concept refers to technology solutions - software, services, and infrastructure - procured and implemented by business units without formal approval or oversight from the IT team and fueled by decentralized technology budgets and the proliferation of cloud services. While shadow IT presents significant risks, it can also drive innovation. more →

Three Methods For Channeling Shadow IT's Energy

cxotalk.com, Friday, April 4th, 2025

AI, Digital Assets, And Public Trust: Inside The House Of Lords

UK House of Lords members reveal inside perspectives on AI regulation, digital asset frameworks, and building public trust in emerging technologies. Join the live discussion with Lords Holmes and Clement-Jones on balancing innovation with ethical responsibility. more →

AI, Digital Assets, And Public Trust: Inside The House Of Lords

Contact Center Pipeline, Thursday, April 3rd, 2025

Top 5 Posts In March

Topping off our 5 most read blog posts this month, Dan details the keys to being a successful WFM leader: Curiosity, Kindness, Collaboration, and Chaos. more →

Top 5 Posts In March

Contact Center Pipeline, Wednesday, April 2nd, 2025

Contact Center Pipeline Magazine: Inside Our April 2025 Issue

These are very interesting times for our contact centers. In our current news cycles, we read of staff layouts, return to the office mandates, natural disasters occurring, and economic uncertainty. All the while, queues are building, wait times are growing, and budget and staff cuts are happening. more →

Contact Center Pipeline Magazine: Inside Our April 2025 Issue

Upcoming Event · Thu, Sep 24 · 1:00pm

Continuous modernization: why modernization never really finishes

In this webinar, Join the discussion with AWS and trace the arc and look at what changes when modernization stops being a project with a finish line and becomes something that runs continuously across your estate. Technical debt, security gaps, and agent-readiness get measured on an ongoing basis. Validated change land as pull requests, not recommendations. more →

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Continuous modernization: why modernization never really finishes (Sept. 24th)

Upcoming Event · Thu, Oct 8 · 2:00pm

Innovation at Speed, Security at Scale: Exposure Management for the Next Era of Growth

As AI, cloud, and connected technologies rapidly expand the attack surface, security teams must focus on the risks that matter most. Join CISO leaders to explore how exposure management strengthens visibility, prioritization, and resilience, thus enabling organizations to innovate confidently while reducing their most critical cyber risks. more →

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Innovation at Speed, Security at Scale: Exposure Management for the Next Era of Growth (Oct. 8th)

ArchitectingIT, Friday, April 4th, 2025

Podcast #264 - Hitachi Vantara Infrastructure-As-A-Service

In this episode, Chris is in conversation with Jeb Horton, SVP Global Services at Hitachi Vantara, discussing the capabilities of Hitachi Vantara's Global Services offerings, which deliver infrastructure management and infrastructure as a service to its customers. more →

Podcast #264 - Hitachi Vantara Infrastructure-As-A-Service

Red Hat News, Friday, April 4th, 2025

Supercharge Your AI With OpenShift AI And Redis: Unleash Speed And Scalability

Since the birth of large language models (LLMs) and the release of ChatGPT, artificial intelligence (AI) has gone from being an out-of-reach concept to showing real promise in the business landscape for every industry and business. From personalized customer experiences to streamlined operations and increased security, the possibilities are endless. more →

Supercharge Your AI With OpenShift AI And Redis: Unleash Speed And Scalability